08-24-2018, 12:32 AM
There were many horror stories last year - such a fan-un-friendly system. And TSO isn't alone in employing this system - many touring acts and even Broadway shows are using it - and have heard first hand frustration from several. SO many people didn't get codes last year - TSO used a fan running around the various fan pages to help with it's failures - which is very nice - but strange that a multi-million dollar organization needs to do that after 20 years of touring.
This year I see they added an hour time limit - if you get a code:
"You will be subject to Ticketmaster’s FanScore verification system. Ticketmaster will distribute the Codes randomly to eligible registrants. If selected, you will receive an email on September 4, 2018 with details and instructions about Code redemption, and an SMS on September 5, 2018 with one (1) Code at approximately 8:00 AM local venue time via the mobile number you submitted at the time of registration for the Program. If we are unable to contact you, you forfeit the Code. If you receive a Code, you may use it toward your purchase of up to eight (8) tickets to the Artist’s concert indicated. You will have one (1) hour to purchase tickets using your Code. "
I think everyone is in favor of shutting out scalpers, but this is such a frustrating way of doing it.
This year I see they added an hour time limit - if you get a code:
"You will be subject to Ticketmaster’s FanScore verification system. Ticketmaster will distribute the Codes randomly to eligible registrants. If selected, you will receive an email on September 4, 2018 with details and instructions about Code redemption, and an SMS on September 5, 2018 with one (1) Code at approximately 8:00 AM local venue time via the mobile number you submitted at the time of registration for the Program. If we are unable to contact you, you forfeit the Code. If you receive a Code, you may use it toward your purchase of up to eight (8) tickets to the Artist’s concert indicated. You will have one (1) hour to purchase tickets using your Code. "
I think everyone is in favor of shutting out scalpers, but this is such a frustrating way of doing it.